1. Area of Application of the General Terms and Conditions
2. Scope of Services
CPE reserve the right to reduce these prices during special discount periods. During such periods, the above-determined prices are adapted in accordance with the designated new prices which are indicated on page 1 of this application form. After the end of special discount periods, the original prices (determined above in the present subsection) will apply again.
(3) CPE reserves the right to change the content of the course(s) or to appoint other lecturers insofar as this is required and acceptable for the customer.
(4) The exact time of execution of the teaching units of the course(s) (within the above-designated periods) is subject to the decision-making of CPE; the customer is not entitled to demand the execution at a particular point of time. In addition to that, also the exact way in which (selected) teaching units are executed/delivered – for example, (partially) in a digital/ online way – is subject to the exclusive decision-making power of CPE; the customer is not entitled to demand a particular way for their execution/delivery.
(5) In the case of the emergence of unforeseeable, unexpectable, unpreventable, and exceptional events which cannot be influenced, prevented, or stopped by neither CPE nor by the customer (force majeure) – as, for example, regional or global epidemics (such as COVID-19), natural disasters, terrorist attacks, or wars/armed conflicts – and which hampers, restricts/limits, and/or forbids the execution of the course by direct and/ or indirect impacts (such as corresponding/related official, legal, and/or governmental measures/actions/restrictions/etc.), the obligation to pay the above-determined course fees remains unaffected as long as CPE offer the customer to execute the course (or to complete the remaining parts) in other ways (for example, through digital/online means).
3. Conclusion of Contractual Agreement
By signing and returning the “application form” to CPE, the customer submits a binding offer to conclude a sales contract (or purchase agreement) concerning services agreed to in paragraph 2 (Scope of Services). The contract is concluded with the receipt of an acceptance letter by CPE which is sent to the customer via email.
4. Travel and Accommodation Costs Requirements
Customers are responsible for organizing and paying for their own travel costs (to the course location) as well as for their accommodation. The customer has to take care of all aspects relevant to his/her course that fall within his/her sphere of responsibility and risk. This includes, but is not limited to, personal legal obligations (such as obtaining residence permits/visas) and personal practical matters (such as organizing transportation and accommodation).
5. Requirements Concerning the Customer’s Internet Connection
It is the sole responsibility of the participating, online customer in the above-designated course(s) to ensure to have a stable internet connection with sufficient bandwidth (at least 100 megabit per second, 100 Mbit/s) and to have a functional and internet-capable personal computer which is equipped with a webcam, microphone, and speakers and which can run all the required software (specifically Zoom and Panopto). CPE do not offer any technical support or instructions. Technical problems which do not fall in the exclusive responsibility and sphere of influence of neither CPE do not entitle the customer to demand (partial) refunds of the course fee(s) or cancel the contract.
6. Withdrawal and Reimbursement of Course Fees by CPE and UMFST-UMCH
CPE is entitled to withdraw from the contract if one of the following justifiable reasons is given:
If a course is cancelled, the course fee will be fully refunded to the customer (respectively to his/her parent(s)/legal guardian(s). But neither CPE can be held liable for other costs, expenses, compensations (of damages), etc. (compare also art. 6 of these GTCs). It is the customer’s (or his/ her parents’/legal guardians’) responsibility to make sure to prevent wasted expenses (for example, by booking travel arrangements/accommodations which cannot be cancelled on short notice).
7. Liability of CPE and UMFST-UMCH
CPE assume unlimited liability for cases of intended and/or gross negligence. In addition to that, liability of CPE for simple negligence is limited to such cases which either concern
The liability of CPE is limited to predictable damages typical for this type of contract. Further liability is excluded – except for such cases in which liability is mandatory according to prevailing law.
8. Course Materials and Resources
The customer is obliged to use study materials (books, texts, scripts, exams, etc.) – to which he/she gets access due to his/her participating in the above-mentioned course(s) – only and exclusively for private educational purposes. Additionally, the customer agrees not to share, to distribute, or to publish any of these materials.
9. Miscellaneous
The GTCs just as well as the entire legal relationship between the customer and CPE is governed by the applicable law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
10. Right of Cancellation
If the present contract is concluded in form of a distance contract (in the sense of §312c BGB) or if the present contract was concluded outside business premises, the customer has the right to revoke this contract within fourteen days. The cancelation period shall be fourteen days from the date of conclusion of the contract.
In order to exercise his/her right of revocation, the customer must send a clear statement (explicitly expressing the customer’s intention to revoke the contract) – either by post, email, or fax – to
In the following, you find a sample cancellation form which can be used for revoking this contract (but using this form is not mandatory).
Sample: Form of Cancellation
(If you would like to cancel your contract, then please fill out this form and send it back to us.)
*Cross out what does not apply.
In order to comply with the cancellation period, it is sufficient to send the notification of the revocation before the end of the cancellation period.
(1) Consequences of a Cancellation
In the case of a cancellation of this contract, CPE refund the already paid course fees either immediately or – at the latest – within fourteen days of the receipt of the customer’s revocation notification. Unless expressly agreed otherwise, the course fees will be refunded by CPE using the same payment methods which the customers had used in the original transaction. The customer will not be charged for this refund.
If the customer requested that the execution of this contract was commenced before the end of the cancellation period, she/he is obliged to remunerate CPE to the extent which corresponds to the very proportion of the contractual services which have already been exercised by CPE by the time of the receipt of the customer’s cancellation in relations to the entirety of services which CPE are obliged to exercise in accordance with the present contract.
(2) Additional Note
The customer’s right to cancel the present contract expires prematurely if the contractual obligations of CPE have already been completely fulfilled – at the customer’s explicit request – before the cancellation was received by CPE.
Obligations to refund payments must be fulfilled within fourteen days. The deadline for completing such refunds commences for the customer with the submission of the cancellation notice; whereas this deadline begins for CPE with the receipt of this notice.
Exclusion of the Right of Cancellation
The right of cancellation does not apply to consumers who do not belong to a member state of the European Union at the time of the conclusion of the contract and whose sole residence is outside the European Union at the time the contract is concluded.
End of the information about rights of revocation